Geek Ink Thinks: Zinio – How to create an online distribution platform that’s shit

UPDATE: Mere hours after I posted this, it starts working. Looks like someone did their job.

In case you couldn’t figured it out from the title of this post, I’m a little bit annoyed at Zinio. Zinio is a digital magazine app that I use to get issues of my favourite art magazine, ImagineFX. With similar and far more complicated online distribution systems around (iTunes, Steam, etc) you’d think the people who develop Zinio could get it to work correctly, considering the content that it’s delivering is far simpler.

Two months cannot go by without me having problems with this shitty app, whether it’s magazines corrupting, not being delivered on time, or as with my latest problem, not being delivered at all.

As you can see in the screengrab below, when I log into the website it says it’s there, but when I log into their crap app, it doesn’t even register that the December issue is out.

Now I don’t know if the problem is with Zinio or Adobe Air (which also is incredibly problematic), and honestly, I don’t care. Bugs like this should be sorted out by this point.

I asked the support guy I am in communication with via e-mail to let someone higher up on the food chain know this:

I FREQUENTLY have problems with Reader 4 such as crashing, corrupt magazines, and issues not being “delivered” properly. I know how/where to get digital pirate copies of this magazine, but I like it so I pay for it and put up with Reader4 giving issues every couple of months. Most people would have given up on this a long time ago and just gone the route of pirating it so they don’t have to put up with all this hassle.

I’ll be interested to see if I get a response from someone who can actually do something to improve the stability of their software.

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6 thoughts on “Geek Ink Thinks: Zinio – How to create an online distribution platform that’s shit

  1. Yes. I’m having the same problems. I tried the suggested fixes that are proposed on their website but no luck. I’m going back to buying the printed editions and downloading pirate copies for on-line reading. Seems like it’s a waste of time trying to be honest and pay for my mags!

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    1. I’ve recently gotten a tablet, and I can safely say they seem to put most of their time into their tablet app. It’s smooth and never crashes. I can also read my mags offline! Why the hell is this not in the PC version?

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  2. I have found Zinio sadly lacking in functionality. I log in through my library, and Zinio immediately asks me to subscribe, and purchase magazines.
    To hell with Zinio.

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  3. I recently created an account via my library web page. I’ve had trouble resetting my password, i.e., they claim an email was sent to reset but they just never seem to get to my inbox. They’re not in my trash or bulk mailboxes either. Sometimes the original password works but I get a Page Not Found message for every magazine I’ve clicked on. The Zinio FAQ says that’s because these magazines are already in my reading list. They’re not. I haven’t been successful in downloading nor browsing anything yet.

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